At ZAMAAHEALTH WALK IN MEDICAL CARE, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website https://zamaahealth.com  or use our services. By using our website and services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

  • Personal Information: When you fill out forms, schedule appointments, or request information, we may collect your name, contact information (such as email address, phone number), date of birth, medical history, insurance information, and payment details.
  • Health Information: We may collect health-related information as part of our services, such as medical history, treatment records, and prescriptions.
  • Website Usage Data: We collect non-personally identifiable information, including your IP address, browser type, device type, location, and browsing behavior on our site through cookies and other tracking technologies.
  1. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide medical services and respond to inquiries.
  • To schedule, confirm, and remind you about appointments.
  • To process payments and verify insurance coverage.
  • To send you relevant healthcare updates, newsletters, or marketing communications (if you opt-in).
  • To improve our website’s functionality, performance, and user experience.
  • To comply with legal and regulatory requirements, such as healthcare industry laws (HIPAA).
  1. How We Protect Your Information

We implement various security measures to safeguard your personal and health information, including:

  • Data Encryption: Secure encryption protocols for sensitive information.
  • Access Controls: Only authorized personnel can access personal and medical information.
  • Regular Audits: Monitoring and auditing practices to ensure data security.

Despite our efforts, no method of data transmission over the Internet is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

  1. Sharing Your Information

We will not share your personal or health information with third parties unless:

  • You provide explicit consent for us to share information.
  • Required by law or to comply with legal processes (e.g., a subpoena or court order).
  • To trusted third-party service providers that help us operate our website, process payments, or provide medical services. These service providers are required to keep your information confidential and use it solely for the services we request.

We will not sell, rent, or lease your personal information to any third parties.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience on our website. Cookies are small files stored on your device that help us analyze web traffic, provide personalized content, and improve website functionality.

You can choose to disable cookies through your browser settings, but please note that some parts of the website may not function properly without them.

ZAMAAHEALTH WALK IN MEDICAL CARE Text/SMS Messaging Service Privacy Policy

Last Update: March 2025

Overview

At ZAMAAHEALTH WALK IN MEDICAL CARE, we value the privacy of our patients and customers. This privacy notice explains how our text messaging service collects and processes your personal information.

Scope

This notice applies to our processes for gathering and disseminating information related to the Privia SMS text messaging service.

How We Collect Information

We collect personal information in the following circumstances:

  • Direct Collection: When you respond to text messages.
  • Automated Processes: When the SMS platform gathers information as you interact with the service.

What Type of Information We Collect

Direct Collection:

  • Opt-out preferences
  • Content of your text message responses

Automated Collection:

  • Device status
  • Carrier
  • Country associated with the phone
  • Delivery status
  • Error codes

How This Information Is Used

We use your personal information to communicate with you regarding:

  • Updates: Appointment reminders and important dates
  • Promotional Activities: Services offered by your treating providers

With Whom This Information Is Shared

We do not sell or rent your personal information. We may share it with:

  • Service Providers: To provide services on our behalf
  • As Required by Law: When required by law

What Choices You Can Make About Your Information
You can:

  • Unsubscribe: Reply with “stop” or “unsubscribe” to stop receiving messages
  • Re-subscribe: Reply with “start” or “yes” to re-subscribe
  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages. Message frequency may vary.

Terms and Conditions: https://zamaahealth.com/term-conditions/
Privacy Policy: https://zamaahealth.com/privacy-policy/

How Information Is Secured

We take reasonable security measures to protect your personal information, including physical, administrative, and technical safeguards.

Privacy Notice Changes

We may update this privacy notice from time to time. We’ll post the date of the last update at the top of this notice.

Who to Contact With Questions or Concerns

If you have any questions or concerns, please contact us at info@zamaahealth.com.

  1. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request updates or corrections to any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to certain legal restrictions.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

To exercise these rights or for any questions, please contact us at info@zamaahealth.com.

GDPR Data Protection Rights

We ensure you are fully aware of your data protection rights:

  • Right to access – Request copies of your personal data (a small fee may apply).
  • Right to rectification – Request corrections for any inaccurate or incomplete information.
  • Right to erasure – Request deletion of your data under certain conditions.
  • Right to restrict processing – Request a restriction on processing your data under certain conditions.
  • Right to object – Object to data processing under certain conditions.
  • Right to data portability – Request a transfer of your data to another organization or to yourself under certain conditions.

We will respond to such requests within one month. Please contact us if you wish to exercise any of these rights.

  1. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal or health information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Text/SMS Consent Communication policy for ZAMAAHEALTH WALK IN MEDICAL CARE:

SMS Consent Communication Policy

1. Information Sharing

We respect your privacy. Phone numbers obtained through the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have given consent to receive text messages from ZAMAAHEALTH WALK-IN MEDICAL CARE, you may receive messages related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at ZAMAAHEALTH WALK-IN MEDICAL CARE on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 2 SMS messages per week regarding your appointments or account status.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You can opt-in to receive SMS messages from ZAMAAHEALTH WALK-IN MEDICAL CARE in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6. Opt-Out Method

You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message received. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

For any issues, reply with the keyword HELP. Alternatively, you can contact us directly for assistance at [insert link].

8. Standard Messaging Disclosures

Message and data rates may apply. Opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages. Message frequency may vary.

Terms and Conditions:https://zamaahealth.com/term-conditions/
Privacy Policy: https://zamaahealth.com/privacy-policy/

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

ZAMAAHEALTH WALK IN MEDICAL CARE
407-530-4446
info@zamaahealth.com